How to get in touch
Phone first. The 24/7 line at (561) 448-8545 is open 24 hours, every day, including nights, weekends and holidays. Whether it is a burst pipe or a question about a water heater, the same dispatcher line takes it.
For non-urgent questions you can email contact@247plumberwellingtonfl.com. We read email, but a reply is not instant, so use the phone for anything involving water on the floor, a backup or no hot water.
Calls to our line may be recorded for quality and training purposes.
When to call right away
Call immediately for water you cannot stop, a sewer backup, a leaking water heater tank or a ceiling that is bulging with water. These get worse by the minute, and the dispatcher can talk you through closing the main valve while a plumber is arranged.
A slow drain, a dripping faucet or a toilet that runs now and then can wait for a scheduled visit. You can still call at any hour to book one, and the dispatcher will tell you what is available.
What to have ready when you call
A few details help the dispatcher send the right plumber.
- The address.Include the unit or gate details if your community is gated.
- The problem in plain words.For example, water under the sink, a toilet that will not stop running or a tank that is cold.
- What you have already done.Say whether the main valve is closed or the breaker is off.
- A callback number.Use a phone that will pick up, in case the plumber needs to reach you.
- Access notes.Mention pets, a garage code or whether someone will be home.
What happens after you call
Here is the sequence once the dispatcher has your details.
- 1
Quick safety instructions
You get steps to limit damage while you wait, such as closing the main water valve or staying off a drain.
- 2
A plumber is assigned
A licensed and insured plumber is scheduled. Same-day appointments are offered when the schedule allows.
- 3
On-site diagnosis and a clear price
The plumber looks at the problem and tells you the price before work starts.
- 4
Repair and explanation
You approve the work, the plumber completes it and explains what was found.
Where we work
We serve Wellington and the neighboring communities of western Palm Beach County. Our service area page lists each town and explains how water service differs on each side of State Road 7. If you are in Royal Palm Beach, see the Royal Palm Beach emergency plumber page.
You can also look through our plumbing services to see what we handle before you call. Our office address and a map are shown below.
Questions homeowners ask
Yes. The line is open 24 hours, every day, so you can call at any time.
This site has no forms. Please call (561) 448-8545 so the dispatcher can talk through the problem with you.
Not firm ones. A plumber needs to see the problem, and then you get a clear price before work starts.
Call and give the dispatcher your address. We serve several nearby towns, which are listed on our service area page.
Still have a question? Call (561) 448-8545
Our address in Wellington
13860 Wellington Trace, Wellington, FL 33414
